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Telemarketing specialists
Spokenfor are part of an award winning Group of companies who have delivered contact centre solutions, data analysis and consulting services on behalf of some of the UK's leading brands for nearly 20 years.
Our purpose is quite simple. To deliver quality, branded conversations that will exceed our clients' business objectives and add a tangible return on investment. And here's how we do it.
- We use a proven philosophy to approach new and existing projects
- We develop smart, multi-channel communication solutions
- We always represent the unique voice of our clients in our calls
- We analyse different data groups and approaches to add value to every interaction
- Our staff complete rigorous training and are continuously assessed
- We provide full transparency and management reporting that uses state of the art technology
Most importantly we really listen to our clients and their customers - always looking for further ways to improve. Not surprisingly then, we have achieved impressive results since our set up.
Our management team, having worked within the contact centre industry for many years, have a depth of expertise in a number of areas including customer acquisition, customer retention, data cleansing, lead generation and customer service. In addition, we employ talented B2B and B2C teams who are recruited against specific qualities with strong communication skills.
We're based in the city of Brighton, one of the most vibrant, colourful and creative cities in the UK. It offers a rich and diverse recruitment pool to meet the needs of our clients and closely reflects our personality, best seen in our involvement in the local and wider community.
